As an organizational consultant, I’ve worked together on all my projects with a host of designers since 2008. I do that because I see that many social issues now seem almost impossible to resolve using the trusted ways of doing things; they instead need radically different approaches to ensure our society remains (resilient). Designers can help with that.
They are trained to quickly build a deep level of contact with end users – those folks we’re doing this all for. They’re able to reframe stubborn issues – that is, they can make us literally look at issues from a new perspective. They’re experts at prototyping – that is, they can quickly test ideas and concepts, making them better as a result and ensuring they have a faster impact.
Designers are able to reframe stubborn issues – that is, they can make us literally look at issues from a new perspective